Privacy Policy

Welcome to Trueplots, a property listing platform of Trueplots Real Estate Limited. (“Trueplots”, “we”, or “us” ). You entrust us with your information when you communicate with us or when you use our "Services," which include any website, application, or services we provide. We gather information about you when you give it to us, when you use our Services, and when other sources give it to us.

We at Trueplots take the protection of your privacy extremely seriously and go to great lengths to keep it that way. Our Privacy Policy outlines the choices you have about your personal data as well as how we collect, utilize, distribute, and protect information that relates to our Services.

This policy explains:

1. How we collect information about you.
2. How we use that information.
3. How we share it.
4. Your options.
5. and other crucial privacy information.

1. How we collect information about you

1.0. Information provided by User

In general, "personally identifiable" information, often known as "personal information," or information that specifically identifies an individual, is what you may submit and that which we may collect when you use the Service. Name, email address, postal address, cell phone number, credit card number, and other billing information are a few examples of personal information. When any of these pieces of information are connected to data that identifies a specific person, it is called personal information which may also include other information like preferences, location, or date of birth. On the Service, there are many different ways for you to give us your personal information. For instance, whether you sign up for an account, use the support, publish User Content, make a purchase on the Service, communicate with other Service users through a communication or messaging function, or send us inquiries about customer support, you give us personal information.

1.1 Information obtained via Automatic collection of non-personal information

As a means of improving our site, and service delivery to you, when you use the Service our company servers will automatically record information that your device or browser sends by using various types of technology, including “web beacons” or “clear gifs." This “automatically collected" data may include your computer's IP address or other device address or ID, web browser type, Web pages you were visiting before you came to the Service, or sites that directly refer you to/ from the Service, the pages and contents that you visited or interracted with on the Service, the time spent on those pages, items and information searched for on the Service, access times and dates, and other statistics. This information is collected and gathered from all users. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message.

1.2. Information obtained via Third-party services and third party links and buttons.

Third parties may gather personally identifiable information about your online activities when you use the Service. These third parties may also gather this information over time and across several websites. We may also implement Google Analytics, Facebook Pixel, third-party content or advertising on the Service that may use clear gifs or other forms of web beacons. These web beacons enable the third-party content provider to read and write cookies to your browser in connection with your use of the third-party content. Additionally, we might use third-party "like" or "share" buttons ( like those from Sharethis, Tawk, Twitter, Instagram, Whatsapp, Google, Linkedin, Youtube, Ticktock, or Facebook ) that permit other parties to gather data about you through their browser cookies, even if you don't interact with the button. Trueplots does not take part in the data transmission of information obtained through third-party services, third-party links, and third-party buttons. This information collection is subject to the data collection, use, and disclosure policies of the third party who collected it.

1.3. Information obtained via our Referral and invitation Service.

We may offer a referral or invitation service to tell a friend about the Service, or otherwise invite other individuals to use the Service. If you subscribe to use our referral or invitation service, we may request from you some vital information needed to send the invitation, such as the individual’s email address or phone number. We may also offer you the opportunity to invite the individual via Third Party Sites and Apps such as Whatsapp, Facebook, Twitter, Instagram, Google, Linkedin, Youtube, TikTok and other Email Service Providers. The individual will automatically receive an email from us inviting him or her to try or use the Service. You represent that you have the right to transmit non-users email addresses or phone numbers and that such information may also be provided to any third-party service that you have authorized to contact the non-user. we save and utilize this information to send this invitation, to register the person if your invitation is accepted, and to monitor the effectiveness of our invitation service. The individual may unsubscribe from our mailing list or contact us at privacy@trueplotsmail.com to request that we remove this information from our database.

2. How we use the information we collect

The information we collect on the Service is used in several ways in providing the Service and running our business.

We use the information that we collect on the Service to understand and analyze user usage trends, and preferences, to operate, maintain, improve, and develop the Service with new products, and services, and provide all features of the Service, to provide support to users, to personalize your experience, and improve the functionality and quality of our offerings. We may analyze the information to understand usage patterns, perform data analytics, carry out research, and develop insights to enhance our services.

We may use the information to communicate with you, respond to your inquiries, provide support, and send you important updates or notifications.

Your email address and other information you provide to us through the Service may be used by us:

(i) to get in touch with you for administrative reasons like customer service, to resolve disputes involving intellectual property infringement, privacy rights violations, or defamation involving User Content you have posted on the Service, or

(ii) to send you information about goods and services we offer as well as those of partners and other third parties. Generally, you may choose not to receive any promotional communications, as detailed below under "Your Choices."

We may use information stored in “cookies” with your permission and “automatically collected” information that we collect on the Service to personalize and customize our services to you, to present customized advertisements, contents, and information to you, to monitor and analyze the Service and third-party marketing activities including tracking your entries or other activities on the Service, and to evaluate website usage metrics of all users.

3. How we share the information we collect

At Trueplots, we value the privacy and confidentiality of our users' information. We understand the importance of being transparent about how we share user privacy information. Except as stated in this Policy, we will not share the data we gather about you on the Service with other parties without your permission. We will obtain user consent before sharing any user privacy information in a manner not described in this Privacy Policy. If you give us permission to do so, we may release your information to other parties, It is important to note that the specific sharing practices may vary depending on the nature of the service, applicable laws, user preferences, and country. We will always strive to protect user privacy and ensure that any sharing is done in accordance with relevant privacy laws and regulations. Users will have the choice to opt-in or opt-out of such sharing.

Depending on the circumstances, under the following conditions we may share user information:

3.1. publicly accessible information

Any information that you voluntarily decide to include in a publicly accessible part of the Service, such as a public profile page will be accessed by other users, including anyone who has access to your content.

3.2. Service Providers

We work with third-party service providers to build, host, and maintain our websites, develop our applications, process payments and provide other services for us . We may engage trusted third-party service providers to assist us in delivering our services. These service providers may have access to user privacy information solely for the purpose of providing their services to us. We may share the information with third-party service providers who assist us in providing our services. We ensure that these service providers are bound by strict confidentiality obligations and are prohibited from using the information for any other purpose.

3.3. Legal Compliance

we may be required by law or in good faith to disclose your information if necessary to comply with state and federal laws, in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies, when we believe it is necessary to prevent harm, investigate fraud, or to protect our rights, privacy, safety, or property, or that of our users or the public.

3.4. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, user privacy information including personal information, may be disclosed and otherwise transferred to an acquirer, or successor or assignee in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets, as well as in connection with any merger, acquisition, debt financing, sale of assets, or similar transaction. We will ensure that any such transfer is conducted in compliance with applicable privacy laws and that the acquiring company upholds the same level of protection for user information.

3.5. Integrated Services

If the Service is integrated with third-party platforms or applications ("Integrated Services"), You may be given the option to access or register for the Service through the use of your user name and passwords credentials for those services provided by third parties or otherwise authorize an Integrated third party service to provide personal information or other information to us. We may save or share user privacy information such as date of birth, gender, current city, profile picture URL, and other information with those Integrated Services. This sharing is done to enable a seamless user experience, such as allowing users to log in using their Integrated Services credentials or facilitating the exchange of information between our services and the Integrated Services. We encourage users to carefully review the privacy policies and terms of use of the Integrated Services to understand how their information may be used before using their services and connecting to our Service.

3.6. Aggregated or De-Identified Data

We may aggregate or de-identify user privacy information to create anonymized, non-personal data. We may make certain automatically-collected, aggregated, or otherwise non-personally-identifiable information available to third parties. This aggregated or de-identified data may be shared with third parties for various purposes, including analytics, research, compliance with reporting obligations, for business or marketing purposes to assist such parties in understanding our users’ interests, and our services available through the Service. This information does not identify individual users and cannot be used to personally identify them.

We also reserve the right to disclose your information when we, in good faith, believe that doing so is appropriate or necessary to avoid liability, safeguard the integrity of the Service and any facilities or equipment used to provide the Service, prevent fraud, abuse, or other illegal uses or activity, or otherwise defend ourselves against claims or allegations made by third parties, (including, but not limited to, upholding our agreements) or to protect our rights, our property, or other people's safety.

4. Your Choices and Options

We will use your email address to send you information. You can unsubscribe from our email mailing list at any time by opting out of receiving promotional communications from us by following the instructions provided in those emails or by contacting us directly using the unsubscribe function within the email sent to you. The data stored in cookies does not reveal your identity, it is for a better user experience on our site. Should you want to deactivate these cookies you can do so in your browser preferences. You may, of course, decline to share certain personal information with us, in which case we may not be able to provide to you some of the features and functionality of the Service.

5. Other crucial privacy information

5.1 Updating your personal information

You can update your personal information at any time by accessing your account on trueplots.com

5.2 Security of your personal information

We ensure that all information collected will be safely and securely stored. All user data are securly stored on servers in the United States on infrastructure provided by third-party technology service providers . We protect your personal information by:

1. Restricting access to personal information;
2. Maintaining technology products to prevent unauthorized computer access;
3. Securely destroying your personal information when it is no longer needed for our record retention purposes.
4. We uses the industry standard of encryption technology when processing your details including transmitting all data securely over HTTPS SSL, We implement secure HttpOnly cookies, Password Hashes and the provision of 2-factor authentication for all user accounts.

5.3 Changes to the privacy policy

Trueplots reserves the right to modify and change this Privacy Policy at any time. Any changes to this policy will be published on our site and you will be deemed to have given your consent to any such change.